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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Grant Instruments products

The group "New Technologies" offers for review the products of the plant Grant Instruments: rockers, rotators, agitators, mixers, shakers, thermoshakers, centrifuges, densitometers, aspirators, UV cabinets, UV cleaners, personal bioreactors, baths, thermostats, dry block heaters, chillers, coolers, data logging systems, accessories
  • Rotators Grant Instruments
    Rotators
    PMR-100, PMR-30, etc.
  • Stirrers, mixers and shakers Grant Instruments
    Stirrers, mixers and shakers
    MSH-300i, MMS-3000, etc.
  • Thermoshakers Grant Instruments
    Thermoshakers
    TS-DW, PCMT, etc.
  • Orbital Shaker Incubators Grant Instruments
    Orbital Shaker Incubators
    ES-20, ES-80, etc.
  • Centrifuges Grant Instruments
    Centrifuges
    LMC-4200R, Microspin 12, etc.
  • Densitometers Grant Instruments
    Densitometers
    Den-1, Den-1B, etc.
  • Aspirators Grant Instruments
    Aspirators
    FTA-1, FTA-2i, etc.
  • UV cabinets, UV cleaners Grant Instruments
    UV cabinets, UV cleaners
    UVT-S-AR, UVT-B-AR, etc.
  • Bioreactors Grant Instruments
    Bioreactors
    RTS-1, RTS-1C, etc.
  • Baths and laboratory thermostats Grant Instruments
    Baths and laboratory thermostats
    Optimaxx, JXXXX, etc.
  • Dry block heaters Grant Instruments
    Dry block heaters
    QBxx, BTDxx, etc.
  • Chillers and coolers Grant Instruments
    Chillers and coolers
    LTC4R, R4R, etc.
  • Inspisators and freezers Grant Instruments
    Inspisators and freezers
    CRF-1, TBT-T100IN, etc.
  • Data logging systems Grant Instruments
    Data logging systems
    sq16, sq16plus, etc.
  • Accessories Grant Instruments
    Accessories
    DPMDxx, MZxx, etc.

NEW TECHNOLOGIES GROUP

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